Reporting

Emergency - Police, fire, or ambulance

Triple Zero (000)

Reporting

If you are in a life-threatening situation call triple zero (000) and ask for “ACT POLICE”. Please stay on the line until a dispatcher takes your call and police arrive.

The dispatcher will ask you the following questions:

Where are you?

If you can, provide the full address of the location. If you don’t know the address, provide a nearby street name or landmark.

What is happening?

Tell the dispatcher exactly what is happening so we can respond appropriately, attending police will need this information.

Is anyone hurt?

If the emergency involves violence or injuries to yourself and/or others, our dispatchers will call ACT Ambulance to attend with police.

Are there any offenders?

If police are aware of offenders, they can respond accordingly. Tell the dispatcher all vital information that you know including number of offenders, gender, names, what they look like and what they are wearing.

Police assistance

131 444

If you require police assistance or have a non-emergency including, thefts, property damage, stolen motor vehicles or motorbikes and lost property call 131 444.

ACT Policing Operations staff will ask you for:
  • serial numbers of the stolen property
  • property value
  • how did it occur?
  • where were you when the incident occurred?
  • where did the item go missing from?
  • time and date item went missing
  • full registration details if you are reporting a stolen motor vehicle.

Crime Stoppers

1800 333 000

Reporting
Website: www.crimestoppers.com.au

If you have information about a crime or suspicious behaviour contact Crime Stoppers on 1800 333 000 or via the Crime Stoppers website. Every piece of information is important to police and could prove vital to an investigation, leading to an arrest and prosecution. To make your report count, take note of:
  • number of people involved
  • what you saw them doing
  • gender
  • hair colour and style
  • approximate height
  • complexion
  • build
  • approximate age
  • clothing
  • vehicle registration number
  • vehicle colour and type
  • vehicle make
  • any distinguishing features of a person/s or vehicle/s
  • time
  • location.
You can remain anonymous and you may be eligible for a reward of up to $1000 for any information that leads to an arrest.

National Security Hotline

1800 123 400

Email: hotline@nationalsecurity.gov.au
Website: nationalsecurity.gov.au

You can report suspicious activity that may relate to national security issues to the National Security Hotline. Trained operators take every call seriously, and you can remain anonymous. Information is passed on to Australia’s police and security agencies for analysis and further investigation.

For TTY users, call 1800 234 889. If you do not speak English well, call the Translating and Interpreting Hotline on 131 450 and ask them to contact the National Security Hotline and interpret for you.

OnlineCrimes

Report these to the authority listed against each crime

Online sexual exploitation most commonly includes grooming, live streaming, consuming child sexual abuse material, and coercing and blackmailing children for sexual purposes.

When making a report, it is helpful to collect evidence before the content is removed to show police exactly what happened. This includes chat, photos or videos by taking screenshots or photos. Where possible record the webpage addresses (URLs), social media details (including account or profile usernames), dates/times and any other information that you think is relevant.

Make a report to:

Click on the relevant State, Territory or Organisation

If you encounter a description or depiction of child sexual abuse or other exploitative or offensive descriptions or depictions of a child (child sexual exploitation material) online or other illegal and harmful content, you can report it to the eSafety Commissioner.

eSafety works with the global INHOPE network to achieve rapid takedown of child sexual exploitation material (CSEM) hosted overseas, and cooperates closely with Australian law enforcement when CSEM is hosted in Australia.

Make a report to:

Click on the relevant State, Territory or Organisation
eSafety Commissioner
eSafety Commissioner

Posting online, or threatening to post, another person’s intimate (private, nude or sexual) images without their consent is unlawful in Australia. It can be reported to the eSafety Commissioner or to local police.

eSafety has a range of powers to help with the removal of intimate images or videos and, in some cases, take action against the person who shared the images without consent.

Image-based abuse can be reported to either eSafety, or to State/Territory police, see links above in the State or Territory Crimes section.

Make a report to:

Click on the relevant State, Territory or Organisation

The eSafety Commissioner operates a complaints scheme to tackle serious cyberbullying affecting an Australian child. eSafety can assist with the rapid removal of material targeting an Australian child when it is seriously threatening, seriously humiliating, seriously harassing, or seriously intimidating and the social media company has failed to remove that material within 48 hours of being notified about it through the social media’s own reporting channels.

Make a report to:

Click on the relevant State, Territory or Organisation

ScamWatch is run by the Australian Competition and Consumer Commission (ACCC). It provides information to consumers and small businesses about how to recognise, avoid and report scams.

Make a report to:

Click on the relevant State, Territory or Organisation

Report a cybercrime securely online to an appropriate Law Enforcement Agency.

Cybercrime is the use of a computer or online network to commit crimes such as fraud, online image abuse, identity theft or threats and intimidation. As cybercrime becomes more sophisticated, criminals are targeting individuals, businesses, education institutes and governments.

Make a report to:

Click on the relevant State, Territory or Organisation

Connect With Us

Neighbourhood Watch is a community led safety and awareness program working in partnership with police.

NHW aims to prevent crime, stop social isolation and increase the safety, security and quality of life for everyone in the community.

Contact Info

Address: Havelock House, 85 Northbourne
Ave, Turner ACT 2612